At Sreejy, your satisfaction is our top priority. If you're not happy with your purchase, we're here to help.โ
Eligibility for RefundYou are eligible for a refund if:You received a damaged, defective, or wrong product.You raise a return/refund request within 7 days of delivery.The item is returned in unused condition, with original tags and packaging.โ Non-Refundable ItemsWe do not offer refunds for:Used, worn, or washed productsInnerwear, hygiene products, or personalized itemsClearance or final sale itemsReturns requested after 7 days๐ Refund ProcessContact us within 7 days with your order details and reason.Our team will verify and approve your request.Once the product is returned and inspected, the refund will be processed.๐ณ Refund MethodsPrepaid Orders: Refund to your original payment method (UPI, card, etc.)Cash on Delivery Orders: Refund via bank transfer or UPIRefunds will be processed within 5โ7 business days after product inspection.๐ Return ShippingIf the issue is from our side (wrong or damaged item), we will arrange a free reverse pickup or cover your return shipping cost.For other reasons, return shipping costs are the customerโs responsibility.๐ Contact UsFor refund or return-related support, contact us at:๐ง Email: sreejy99@gmail.com๐ฑ Phone/WhatsApp: +91-8179696655๐ Timings: 10:00 AM โ 6:00 PM, Monday to Saturday